Privacy Policy

prismatoneon is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, and protect your data when you use our financial consultation services.

Information We Collect

We collect the following types of information to provide our services:

• Contact details: name, email address, phone number, postal address
• Financial information: income details, assets, financial goals (provided voluntarily during consultations)
• Communication records: consultation notes, email correspondence, appointment history
• Technical data: IP address, browser type, device information, website usage patterns

How We Use Your Information

We use your personal information for the following purposes:

• Providing personalised financial consultation services
• Communicating about appointments and service updates
• Improving our services and website functionality
• Complying with legal and regulatory requirements

Legal Basis for Processing

Under Australian Privacy Law, we process your data based on: We process your data on the basis of consent and legitimate interest in providing financial consultation services.

Data Sharing and Disclosure

We may share your information in limited circumstances:

• With your explicit consent for specific purposes
• To comply with legal obligations or court orders
• With trusted service providers who assist in delivering our services (under strict confidentiality agreements)

Data Security

We implement robust security measures to protect your personal information, including encryption, secure servers, and access controls. However, no system is completely secure, and we cannot guarantee absolute security of transmitted data.

Your Privacy Rights

Under Australian Privacy Law, you have the right to:

• Access your personal information and understand how it's being used
• Request correction of inaccurate or outdated information
• Request deletion of your personal data in certain circumstances
• Receive a copy of your data in a structured, commonly used format
• Object to processing of your personal information for direct marketing

Cookies and Tracking

We use cookies to improve your website experience. Please refer to our Cookie Policy for detailed information about our cookie practices and your choices. Cookie Policy

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Financial consultation records are typically retained for seven years in accordance with Australian record-keeping requirements.

Children's Privacy

Our services are designed for adults aged 18 and over. We do not knowingly collect personal information from children under 18 without parental consent.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or applicable law. Significant changes will be communicated through our website or direct notification.

Contact Us

For privacy-related questions or to exercise your rights, contact us using the information provided in our contact section.

Privacy Policy last updated: September 2, 2025